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Additional Resources
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Policies
From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to The Gathering by Chartwells
There are both big decisions and little details to attend to as you prepare for your upcoming catered event. Let The Gathering by Chartwells guide you, from designing the perfect menu to personalizing all the details of your unique gathering. Our catering services can accommodate any size, theme, or individual requirements, in virtually any location – on or off campus.
We’ll work with you to create a custom gathering menu inspired by your unique needs that will leave a lasting impression on your guests. All menus will follow the Chartwells culinary philosophy; authentic recipes using the freshest, seasonal ingredients.
Waiter service, buffet, small plates and international inspired specialty stations: all served in your style! And because you’ve entrusted your event to The Gathering by Chartwells, the food will be unmatched, the service spectacular, and the event will be unforgettable!
Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality service, and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday - Friday 8:00 am – 4:30 pm. Please contact our Catering Coordinator for customized service and menus.
To ensure optimal selection and the best possible service, we kindly ask that events be booked at least three business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.
We kindly request a confirmed number of guests be specified three business days prior to the event. This number is considered the guaranteed guest count.
All orders can either be picked up in the Wellness Center or delivered to any reserved room on campus. Delivery orders of less than $100 will be subject to a delivery charge of up to 100% of the cost of the order. It is recommended that small orders be picked up at the Wellness Center.
We kindly request that cancellations be made five business days prior to the contracted event date. Events cancelled in less than five days will be subject to a 50% cancellation fee. Events cancelled in less than 48 hours will be charged the full amount of the event.
Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional $5.00 each. We carry 85x85 and 52x114 in Black or White. Pricing for specialty linen is available upon request.
A form of payment is kindly requested three business days prior to the event date. All Invoices that are being paid through the school, we ask please only confirm (Proceed to Checkout) once the budget for the P.O. has been approved for future invoicing through Catertrax.
Special diets are accommodated upon request, we kindly request that any dietary restrictions be submitted as soon as possible.
We suggest the following guidelines when planning your event:
If an event is booked outside of business hours during a holiday. And/or off season hours additional staffing charges of $22.00 per hour will be applied per staff member.
Due to health regulations, leftovers may not be removed from any event space to protect our campus community. Items purchased for pick up should be properly stored prior to the event and remains/disposed of by the event host. We appreciate your understanding with this policy.
When booking your event, please ensure you have reserved your room for the event 48 hours in advance through EMS. We unfortunately cannot reserve a room on your behalf. Please note, upon booking a room, remember to include any tables for food / additional set up by placing a facilities work request.
Due to the recent outbreak of the COVID-19 Pandemic, we are offering contactless catering options. In order to reduce movement of catering staff on campus, these items will be available for pick-up in the Wellness Center. Menu items are priced with this in mind. If you choose to have your order delivered, it will be subject to a 20% charge.
